Frequently Asked Questions
Everything you need to know about our premium home furniture and services.
What is the typical delivery timeframe for large furniture items?
Most in-stock furniture items are delivered within 7-14 business days. Custom or made-to-order pieces may take 6-10 weeks depending on the craftsmanship required and shipping destination.
Do you offer White Glove Delivery and assembly?
Yes, Acquaviva Furniture offers a premium White Glove Delivery service which includes room-of-choice placement, professional assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged or defective.
Are your wood products sustainably sourced?
Quality and sustainability are our priorities. We partner with artisans who use FSC-certified timber and eco-friendly finishes to ensure your furniture is both beautiful and environmentally responsible.
Do you provide fabric and wood finish samples?
To help you make the perfect choice for your home, we offer complimentary swatches for most of our upholstery fabrics and wood finishes. You can request these directly through our product pages.
What payment methods and financing options are available?
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we offer flexible financing plans through our partnership with Affirm, allowing you to pay in monthly installments.